FAQ
Do NXTGEN paddles come with a warranty?
Yes. We offer a warranty covering manufacturing defects. It does not cover normal wear and tear or damage caused by misuse.
What should I do if my paddle is damaged or defective?
Email nxtgen.paddle@gmail.com with photos and details. If eligible, we’ll repair or replace your paddle under warranty.
How should I care for my paddle?
Avoid exposing it to extreme heat or cold (for example, don’t leave it in a hot car or freezing trunk). For best protection, store it in a paddle cover.
How do I keep my paddle clean?
Use the NXTGEN Paddle Eraser (a rubber block) to remove dirt and dust, keeping the face tacky and performing at its best.
Which NXTGEN paddle is right for my skill level?
We design paddles for beginners, all-around players, and advanced competitors. Check our Paddle Guide to help you decide.
Can I demo a paddle before buying?
Yes - please see our list of authorized retailers offering demo programs.
Do NXTGEN paddles meet tournament standards?
Absolutely. All NXTGEN paddles are USAPA-approved for sanctioned play.
Can I customize my paddle (grip, weight, colors)?
Yes. You can:
- Increase grip size or change colors with our Pro Tour Overgrip
- Add weight strips to adjust balance and power
Where can I buy NXTGEN paddles?
Directly from our website (www.nxtgensports.ca) or through our authorized retail partners.
How do I choose the right paddle without demoing it first?
Focus on weight, shape, and core material. Our Paddle Selector Guide helps you match a paddle to your playing style.